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SmartBiz Team

SmartBiz Team

Our team


We’re a diverse and distributed team of technologists working together to transform small business banking. We’re making bold moves and scaling quickly under the committed leadership of an executive team working on behalf of entrepreneurs and the forward-thinking banks that serve them.


How we work


Our core values help enable us to pursue an ambitious and important vision and to make an immediate impact in the lives of the entrepreneurs we serve. We believe in diversity of thought and perspectives, which is why we rotate authors on our team to ensure our blog content reflects varying viewpoints. This allows each SmartBiz team member to contribute to providing valuable resources to small business owners.

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About the SmartBiz Editorial Process

Our writers and editors work hard to provide the most accurate and up-to-date blog posts. Our editorial process reflects our vision and standards and applies to all content. Learn more about how we write, edit, and fact check our posts:

Editorial Process ›

Posts By SmartBiz Team

September 07, 2021

SBA PPP Direct Forgiveness Portal Opened August 4

Did you receive a Paycheck Protection Program (PPP) loan to help your... Read More
September 06, 2021

How to Save on Small Business Taxes

For most small businesses, every penny counts. Not only do owners need... Read More
September 01, 2021

How Shoppers Pay Post-Pandemic and How Business Owners Can Adjust

When the pandemic hit, the face of small business was changed forever.... Read More
August 30, 2021

11 Best Marketing Software for Small Business

Small business owners are responsible for several tasks that can take a... Read More
August 30, 2021

Customer Experience Strategy: How to Create an Impact in 17 Steps

As an entrepreneur with aspirations for your growing business, you know... Read More
August 28, 2021

Customer Service Tips and Tricks to Create a Stellar Experience

Customer service can make or break any small business. With information... Read More
August 27, 2021

How to Respond to Negative Reviews in 11 Effective Steps

Unfortunately, negative reviews can undermine your business reputation.... Read More
August 27, 2021

14 Ways To Build Customer Loyalty Successfully

Customer loyalty measures how likely existing customers are to do repeat... Read More
August 26, 2021

Top 10 Business Marketing Apps for Small Businesses

It can be nearly impossible to reach your marketing goals without the... Read More

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