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SmartBiz Team

SmartBiz Team

Our team


We’re a diverse and distributed team of technologists working together to transform small business banking. We’re making bold moves and scaling quickly under the committed leadership of an executive team working on behalf of entrepreneurs and the forward-thinking banks that serve them.


How we work


Our core values help enable us to pursue an ambitious and important vision and to make an immediate impact in the lives of the entrepreneurs we serve. We believe in diversity of thought and perspectives, which is why we rotate authors on our team to ensure our blog content reflects varying viewpoints. This allows each SmartBiz team member to contribute to providing valuable resources to small business owners.

About the SmartBiz Editorial Process

Our writers and editors work hard to provide the most accurate and up-to-date blog posts. Our editorial process reflects our vision and standards and applies to all content. Learn more about how we write, edit, and fact check our posts:

Editorial Process ›

Employee Management
December 26, 2019

8 Effective Small Business Employee Handbook Tips

A good employee handbook isn’t just another document your employees have to sign on their first day: this guide helps employees set their expectations from the start... Read More
Business Finances
December 23, 2019

Refinance Your Business Debt by Learning More About Refinancing

The “D” word – debt! It strikes fear into the heart of most consumers and business owners. However, there are valid reasons taking on debt can help your small business... Read More
Business Marketing
December 19, 2019

Example of a Marketing Plan for Small Business

An effective marketing plan isn’t just another document to file away—it’s a powerful tool that can help you take your business to the next level. This resource can act... Read More
Employee Management
December 18, 2019

11 Company Improvement Suggestions With Major Impact

Regardless of how big or small your company may be, there is likely room for improvement. For many companies, employee retention is key to growing a profitable business Read More
Employee Management
December 18, 2019

Customer Service Goals: 6 Tips to Consider

Everyone, from your employees to your customers, wants to be treated with respect. You probably do things to show your employees that they are valued and important,... Read More
Employee Management
December 17, 2019

Top Tips for Creating an Internal Communication Plan

It’s easy to get caught up in all of the customer-facing details of your business and ignore internal issues. But ignoring internal communication can cause problems... Read More
Employee Management
December 13, 2019

Five Powerful Customer Service Activities

When it comes to the business world, customer service is what makes the world go round. Customers expect a lot from the companies they choose to purchase products and... Read More
Business Finances
December 13, 2019

Fallacy Of Sunk Cost: What You Need to Know

Have you ever made a decision based on the fact that you don't want your money to go to waste? If you answered yes to this question, then you've personally experienced... Read More
Business Owners
December 12, 2019

5 Key Types Of Customer Service

Regardless of the product or service that you sell, your brand needs quality customer service. There are multiple customer service channels to choose from depending on... Read More

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1. We conduct a soft credit pull that will not affect your credit score. However, in processing your loan application, the lenders with whom we work will request your full credit report from one or more consumer reporting agencies, which is considered a hard credit pull and happens after your application is in the funding process and matched with a lender who is likely to fund your loan

2. Numbers based on internal reporting and metrics

3. Based on FY2020 SBA loans data released by the SBA for SBA 7(a) loans under $350,000

4. This calculator is a tool meant to help you estimate monthly payment amounts based on the information you enter. The monthly payment provided is an estimate meant for illustrative purposes only, loan sizes, interest rates, and loan terms vary and are determined by the applicant's credit profile.