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SmartBiz Team

SmartBiz Team

Our team


We’re a diverse and distributed team of technologists working together to transform small business banking. We’re making bold moves and scaling quickly under the committed leadership of an executive team working on behalf of entrepreneurs and the forward-thinking banks that serve them.


How we work


Our core values help enable us to pursue an ambitious and important vision and to make an immediate impact in the lives of the entrepreneurs we serve. We believe in diversity of thought and perspectives, which is why we rotate authors on our team to ensure our blog content reflects varying viewpoints. This allows each SmartBiz team member to contribute to providing valuable resources to small business owners.

About the SmartBiz Editorial Process

Our writers and editors work hard to provide the most accurate and up-to-date blog posts. Our editorial process reflects our vision and standards and applies to all content. Learn more about how we write, edit, and fact check our posts:

Editorial Process ›

April 10, 2020

Entrepreneur Vs. Business Owner: Which One Are You?

Many people consider the terms “entrepreneur” and “business owner” to be interchangeable. Although the two expressions are certainly related, they aren't identical.... Read More
April 10, 2020

12 Best Customer Appreciation Event Ideas

Customers are needed in order for a business to be successful. A great service or product would not mean anything if there's no one willing to purchase it. This is why... Read More
April 10, 2020

New Employee Paperwork: Essential Forms and Steps to Take

When you hire a new employee, there are required forms you or your new hire must complete. Some forms need to be filed with a local or federal agency, some just need... Read More
April 10, 2020

Improve Customer Retention by Following Our 12 Strategies

No matter what type of business you operate, attracting customers is always one of your top priorities. In most industries, however, new customer acquisition alone... Read More
April 10, 2020

Customer Lifetime Value Calculation: Everything You Need To Know

Within your marketing efforts, you likely calculate the cost per acquisition (CPA) or the return on investment (ROI) to attract new customers. While these insights are... Read More
April 10, 2020

Payroll Management: 5 Reasons Why to Use It

Keeping clean records for payroll is essential for all businesses. Not only do your employees need to be paid accurately, but you also need to save the payroll... Read More
April 08, 2020

Keep Your Business Safe: Avoid Coronavirus Scams

In the wake of a nationwide economic crisis, there is often an uptick in scammers who want to take advantage of the most vulnerable. For small business owners in... Read More
April 06, 2020

3 Ways to Get Your Small Business Through Tough Financial Times

Managing a small business can be difficult and profit margins are typically razor-thin. Even the slightest financial hardships can put your business in jeopardy.... Read More
April 03, 2020

Customer Service Skills For Success

Working a customer service job requires a certain set of abilities known as soft skills. Having the right soft skills can equip your employees to assist customers,... Read More

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1. We conduct a soft credit pull that will not affect your credit score. However, in processing your loan application, the lenders with whom we work will request your full credit report from one or more consumer reporting agencies, which is considered a hard credit pull and happens after your application is in the funding process and matched with a lender who is likely to fund your loan

2. Numbers based on internal reporting and metrics

3. Based on FY2020 SBA loans data released by the SBA for SBA 7(a) loans under $350,000

4. This calculator is a tool meant to help you estimate monthly payment amounts based on the information you enter. The monthly payment provided is an estimate meant for illustrative purposes only, loan sizes, interest rates, and loan terms vary and are determined by the applicant's credit profile.