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SmartBiz Team

SmartBiz Team

Our team


We’re a diverse and distributed team of technologists working together to transform small business banking. We’re making bold moves and scaling quickly under the committed leadership of an executive team working on behalf of entrepreneurs and the forward-thinking banks that serve them.


How we work


Our core values help enable us to pursue an ambitious and important vision and to make an immediate impact in the lives of the entrepreneurs we serve. We believe in diversity of thought and perspectives, which is why we rotate authors on our team to ensure our blog content reflects varying viewpoints. This allows each SmartBiz team member to contribute to providing valuable resources to small business owners.

About the SmartBiz Editorial Process

Our writers and editors work hard to provide the most accurate and up-to-date blog posts. Our editorial process reflects our vision and standards and applies to all content. Learn more about how we write, edit, and fact check our posts:

Editorial Process ›

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July 22, 2021

How to Handle Customer Complaints in 12 Steps

Even the most well-run businesses with great products or services run into customer issues. The ReturnCustomers blog has compiled a list of some of the most common... Read More
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July 22, 2021

12 Types of Company Culture: Which One Is Yours?

“We believe that it’s really important to come up with core values that you can commit to. And by commit, we mean that you’re willing to hire and fire based on them.... Read More
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How to Start A Business Plan: The Ultimate Guide

Your business plan is a great tool to help you analyze marketing, sales, and working capital needs. In addition to helping keep you on track, a business plan may be... Read More
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15 Tips on How to Do Accounting for a Small Business

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July 22, 2021

What Do Small Business Owners Need Help With?

Small business owners are usually a jack-of-all-trades when starting out. Without a budget for staffing or outside help, busy entrepreneurs often work day and night to... Read More
Employee Management
July 21, 2021

16 Tips for Managing Remote Employees Successfully

Running a small business today means having access to skilled employees all around the world. Sometimes you’ll find that someone in a different state or even country... Read More
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July 21, 2021

20 Tips for Hiring Your First Employee

Are you ready to hire? If your growing business needs more support, there are legally required steps you must follow before bringing on a new employee. There are also... Read More
Business Marketing
July 21, 2021

9 Proven Small Business Growth Strategies

No business stays the same forever – it’s not like household-name companies were born dominating their markets. Once upon a time, they too were small businesses like... Read More
Business Finances
July 21, 2021

5 Company Growth Stages and Their Challenges

The small business lifecycle has 5 different stages from start-up through maturity and possibly an exit. As you establish and grow a business, each has unique pain... Read More

Smart growth is smart business

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1. We conduct a soft credit pull that will not affect your credit score. However, in processing your loan application, the lenders with whom we work will request your full credit report from one or more consumer reporting agencies, which is considered a hard credit pull and happens after your application is in the funding process and matched with a lender who is likely to fund your loan

2. Numbers based on internal reporting and metrics

3. Based on FY2020 SBA loans data released by the SBA for SBA 7(a) loans under $350,000

4. This calculator is a tool meant to help you estimate monthly payment amounts based on the information you enter. The monthly payment provided is an estimate meant for illustrative purposes only, loan sizes, interest rates, and loan terms vary and are determined by the applicant's credit profile.