September 14, 2022 By Suzanne Robertson

The SmartBiz® team works with thousands of creative small businesses. When Todd Miller, the founder of Doo Doo Squad, LLC®, came to SmartBiz, we knew it was a success story that needed to be told. Here’s how a successful pooper scooper service is serving furry friends and humans alike.

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There are a ton of benefits to pet ownership. Pets can reduce anxiety and depression, ease loneliness, and can even improve cardiovascular health by encouraging activity.

However, along with all of the good, there is a not-so-fun aspect. It’s poop. Yup, pets poop and pet parents are responsible for picking up and disposing of the waste.

This isn’t a chore you can skip, either. Picking up your dog’s poop can prevent parasites, bacteria, and viruses from infecting people or other animals. And, let’s face it, no one wants to find dog poop on their lawn the hard way.

Doo Doo Squad to the rescue!

Lots of tasks are outsourced these days and entrepreneur Todd Miller decided to tackle pet waste removal. He founded his business seven years ago and has experienced tremendous growth as Sacramento's most popular pooper scooper business.

The Doo Doo Squad team helps keep yards healthy and safe for families and four-legged friends. Miller says,“We realize time is valuable and our pet waste removal service for Sacramento allows pet owners more time to enjoy a poop-free yard instead of doing the endless chore of cleaning up.”

Miller has 25 years of experience as a business professional. “I worked as a consultant and received national recognition for my work in print and digital marketing. I decided to use my knowledge to start my own venture.”

He started researching and determined that he wanted to start a business without inventory or a bricks and mortar requirement. “I took a hard look at the dog waste clean up industry and knew I could do better.” 

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One of the secrets to Miller’s success is to take advantage of continuing education opportunities. “I’m always interested in growing my skills through business programs.” he says.

Miller doesn’t just hone his own skills, he provides a six-month leadership course for his office staff. “The educational programs aren’t just for information, there’s a payoff. Expanding my knowledge and the knowledge of my staff has helped my business experience real growth.”

Doo Doo Squad services thousands of yards every month. In addition to scooping poop, the team members deodorize and freshen the soiled surfaces. Employees are paid a competitive hourly wage, bonuses, and drive a company car with the business name and phone number prominently displayed.

In 2022, Miller determined that outside funding could help him reach growth goals. He came to SmartBiz and ultimately secured a $300,000 SBA loan from a bank in the SmartBiz network.

“The follow through and quick turnaround for emails and phone calls was fantastic. It was a 100% flawless experience. I would highly recommend SmartBiz to anyone and everyone,” says Miller.

Jimmy R. was the funding operations specialist who worked closely with Miller during the application process. He says, "Todd Miller was great to work with. I believe the capital injection he secured will provide his business the financing necessary to continue scaling."

Miller quickly put the funds to work by hiring a Chief Financial Officer to help position the business for future expansion. He also paid off existing debt to help increase cash flow and fund additional growth initiatives.

Head over to Doo Doo Squad’s website to check out their personalized cars, enthusiastic staff, and over 950 positive reviews.

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